Terms & Conditions — 995bt Online Casino

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and 995bt ("995bt", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at 995bt.club. By accessing the 995bt website, registering a player account, depositing funds, or participating in any game, promotion, or competition offered on the platform, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated into these Terms by reference.

995bt reserves the right to amend, update, or replace any part of these Terms at any time. Where a material change is made, 995bt will notify registered players by email or via an on-site notification. Your continued use of the platform following the publication of any revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically. The date of the most recent revision is always displayed at the top of this page.

These Terms are written in English and the English version shall govern in all circumstances. If any translation of these Terms is provided for convenience, the English text shall prevail in the event of any conflict or ambiguity.

2. Eligibility & Age Restriction

To be eligible to register and use the 995bt platform, you must meet all of the following conditions at the time of registration and throughout your continued use of the platform:

• You are at least 18 years of age.
• You are accessing the platform from a jurisdiction in which online casino and sports betting is not explicitly prohibited for you personally.
• You are acting on your own behalf as an individual and not as an agent, nominee, or representative of any third party.
• You do not already hold an active or previously suspended 995bt account.
• You have not previously been self-excluded from 995bt or from any other gambling platform under a self-exclusion programme that would apply to your use of 995bt.
• You are not a current employee, contractor, director, or officer of 995bt, nor an immediate family member of any such person.

995bt employs age and identity verification procedures as part of its Know Your Customer (KYC) process. We reserve the right to request proof of age and identity at any time, including at the time of registration, before processing any withdrawal, or where our compliance monitoring systems flag an account for review. Accounts where age cannot be verified will be suspended pending the completion of identity checks, and all funds in such accounts will be held until the verification process is complete.

3. Account Registration & Verification

3.1 Registration Requirements

To register an account on 995bt, you must provide accurate, complete, and current personal information including your full legal name, date of birth, residential address, email address, and mobile phone number. You agree to update your account information promptly in the event that any of this information changes. 995bt accepts no liability for errors or failures arising from inaccurate information provided at the time of registration.

3.2 One Account Per Player

Each individual player is permitted to hold only one registered account on 995bt. If 995bt identifies that a player holds or has held more than one account, whether registered under the same name, the same device, the same IP address, or the same payment method, 995bt reserves the right to close all duplicate accounts, void all wagers and bonuses associated with those accounts, and retain any balances pending a compliance review. Players who deliberately create duplicate accounts to circumvent bonus restrictions, betting limits, or account suspensions may be permanently banned from the platform.

3.3 Know Your Customer (KYC) Verification

As part of our commitment to responsible gaming and fraud prevention, 995bt requires all players to complete a KYC identity verification process before any withdrawal is processed. KYC verification may require the submission of one or more of the following documents:

• A copy of a valid government-issued photo identity document (national ID card, passport, or driving licence).
• Proof of residential address issued within the last three months (utility bill, bank statement, or official government correspondence).
• Proof of ownership of the payment method used for deposits (e.g., a screenshot of the registered bKash or Nagad account showing your name and mobile number).

995bt reserves the right to request additional documentation at any time where our compliance systems determine that further verification is necessary. Failure to provide requested documentation within a reasonable timeframe will result in the suspension of withdrawal privileges until the outstanding documents are received and reviewed.

3.4 Account Security

You are solely responsible for maintaining the confidentiality of your 995bt account login credentials, including your username and password. You must not share your account credentials with any third party. 995bt will not be liable for any loss or damage arising from unauthorised use of your account resulting from your failure to keep your credentials secure. If you suspect that your account has been accessed without your authorisation, you must contact 995bt support immediately.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

995bt currently accepts deposits and processes withdrawals via the following payment methods for players in Bangladesh: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, and City Bank. The availability of specific payment methods may vary and is subject to change. The current list of available payment methods is always displayed in the cashier section of your 995bt account.

4.2 Minimum and Maximum Deposit Amounts

The minimum deposit amount on 995bt is ৳200. Maximum deposit limits vary by payment method and player account tier. Detailed deposit limits are displayed at the point of transaction in the 995bt cashier. 995bt reserves the right to adjust deposit limits at any time without prior notice.

4.3 Withdrawal Processing

Withdrawal requests are processed by 995bt on a same-business-day basis, subject to the completion of KYC verification and the satisfaction of any applicable bonus wagering requirements. Withdrawals to bKash and Nagad are typically credited within two to four hours of approval. Withdrawals to bank accounts may take one to three business days depending on the receiving institution. The minimum withdrawal amount is ৳500. 995bt reserves the right to carry out additional security checks before processing any withdrawal request, which may extend processing times.

4.4 Currency

All transactions on 995bt are conducted in Bangladeshi Taka (BDT). The ৳ symbol is used throughout the platform to denote amounts in Bangladeshi Taka. Where a player's payment method operates in a different currency, the applicable conversion rate at the time of the transaction will be applied. 995bt accepts no responsibility for exchange rate fluctuations.

4.5 Fraudulent Transactions

995bt employs real-time transaction monitoring to detect and prevent fraudulent deposits and withdrawals. Any player found to have engaged in fraudulent payment activity, including the use of stolen payment credentials, unauthorised use of a third party's payment account, or any form of payment fraud, will have their account immediately suspended, all funds will be frozen pending investigation, and the matter will be referred to the appropriate authorities. 995bt cooperates fully with law enforcement agencies in Bangladesh and internationally.

5. Bonuses & Promotions

5.1 General Bonus Terms

995bt offers a range of bonuses and promotional offers to new and existing players from time to time. All bonuses are subject to the specific terms and conditions published alongside each individual offer, including applicable wagering requirements, game contribution percentages, minimum deposit thresholds, time limits, and maximum bet restrictions while a bonus is active. In the event of any conflict between the general bonus terms set out in this section and the specific terms of an individual promotion, the specific promotion terms shall prevail.

5.2 Wagering Requirements

Unless otherwise stated in the specific promotion terms, bonus funds awarded by 995bt must be wagered a minimum number of times before they can be converted to withdrawable cash. The exact wagering requirement for each bonus is stated clearly at the point of opt-in. Not all games contribute equally to wagering requirements — live casino games, slots, and sports bets may carry different contribution percentages. Full game contribution details are published on the promotions page of the 995bt platform.

5.3 Bonus Abuse

995bt strictly prohibits any form of bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus more than once; using low-risk betting strategies designed to fulfil wagering requirements without genuine risk exposure; colluding with other players to manipulate bonus outcomes; or exploiting any technical error or loophole in the bonus system. 995bt reserves the right to void bonuses, withhold winnings, and close accounts where bonus abuse is identified. What constitutes bonus abuse is determined at the sole discretion of 995bt's compliance team.

5.4 Seasonal and Localised Promotions

995bt periodically runs promotions aligned with Bangladesh's cultural calendar, including Eid ul-Fitr, Pohela Boishakh (Bengali New Year), Victory Day (16 December), and major cricket events such as the BPL, IPL, and T20 World Cup. These promotions are available to eligible registered players and are subject to separate, time-limited terms published at the time of each offer.

6. Game Rules & Fair Play

6.1 RNG Certification

All casino games, slot titles, and virtual sports games available on 995bt use certified Random Number Generator (RNG) technology. The RNG systems employed by 995bt's game studio partners — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — are independently audited by accredited testing laboratories. The outcome of every spin, deal, or virtual event is determined by the RNG and cannot be predicted, manipulated, or influenced by 995bt, the game studio, or the player.

6.2 Live Casino Games

Live casino games on 995bt are streamed in real time from professional studio environments. These games are operated by trained live dealers and are subject to the game rules published by the respective game provider. In the unlikely event of a technical failure during a live game round, the game provider's rules on interrupted rounds will apply. 995bt accepts no liability for losses arising from network interruptions on the player's side during a live game session.

6.3 Sports Betting Rules

Sports betting markets on 995bt, including cricket (BPL, IPL, T20 World Cup, ICC series, Bangladesh Tigers bilateral series), football, kabaddi, and virtual sports, are governed by the specific market rules published in the 995bt sportsbook section. 995bt reserves the right to void any bet placed on a market that was offered in error, where the odds were clearly incorrect, or where the outcome of the event has been affected by circumstances outside normal sporting competition.

6.4 Malfunctions

In the event of a technical malfunction, system error, or incorrect display of game results or odds on the 995bt platform, 995bt reserves the right to void any affected bets and return the original stake to the player's account. The phrase "malfunction voids all pays and plays" applies to all games on the 995bt platform. Players who become aware of a malfunction should stop playing immediately and contact customer support.

7. User Obligations & Prohibited Conduct

By using 995bt, you agree to conduct yourself in accordance with these Terms and in a manner that is lawful, fair, and respectful of other players and the 995bt team. The following conduct is strictly prohibited on the 995bt platform:

• Providing false, misleading, or fraudulent personal information at any stage of account registration or verification.
• Registering or using an account on behalf of any other individual, whether or not that individual's consent has been obtained.
• Using automated software, bots, scripts, or any artificial intelligence tools to place bets, navigate the platform, or exploit any feature of the 995bt service in a manner not intended for human players.
• Attempting to access the 995bt platform or any player account other than your own without authorisation.
• Engaging in any form of money laundering, structuring, or use of the 995bt platform to conceal, transfer, or legitimise the proceeds of criminal activity.
• Engaging in collusion with other players to gain an unfair advantage in any casino game, poker variant, or sports betting market.
• Harassing, threatening, or abusing any 995bt customer support agent, other player, or third party in connection with use of the platform.
• Attempting to reverse-engineer, decompile, disassemble, or otherwise tamper with any software, game engine, or security system used by 995bt or its game studio partners.
• Using a VPN, proxy server, or other means to circumvent geographic or account-level restrictions imposed by 995bt.

995bt reserves the right to investigate any account where prohibited conduct is suspected. During an investigation, 995bt may temporarily suspend the account, freeze all balances, and restrict access to the cashier. If prohibited conduct is confirmed, 995bt may permanently close the account, void all pending and historical wagers made in connection with the prohibited conduct, and retain all balances as a penalty, without prejudice to any other legal remedies available to 995bt.

8. Account Suspension & Closure

8.1 Closure by the Player

You may request the closure of your 995bt account at any time by contacting customer support. Before closing your account, you should withdraw any remaining balance. 995bt will process account closure requests within two business days of receiving a written request. If you wish to close your account as part of a self-exclusion or responsible gaming measure, please inform the support team at the time of your request so that additional safeguards can be applied.

8.2 Suspension or Closure by 995bt

995bt reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete KYC verification within a reasonable timeframe following a formal request.
• Suspected fraudulent, deceptive, or illegal activity associated with the account or any connected account.
• Identification of a duplicate account held by the same individual.
• Receipt of a chargeback or payment dispute from a payment provider in connection with a deposit made to the account.
• A court order, regulatory instruction, or law enforcement directive requiring the suspension or closure of the account.

Where an account is closed by 995bt due to a breach of these Terms, any remaining balance may be withheld pending a full compliance review. Where the balance is determined to have been acquired through legitimate play without breach of these Terms, it will be returned to the player via the same payment method used for the original deposit, less any applicable charges.

8.3 Dormant Accounts

An account is considered dormant if no login activity has been recorded for a period of 12 consecutive months. 995bt will attempt to contact the registered email address associated with a dormant account before applying any dormancy-related charges. Dormancy charges, where applied, will not reduce the account balance below zero. Players may reactivate a dormant account at any time by logging in and completing any outstanding verification requirements.